Refund policy

M Boutique AU will replace a. Defective goods or incorrect size items due to manufacturing mistakes at no cost to the customer. Any damages and sizing issues due to manufacturing mistakes must be reported to team@mboutiqueau.comwithin 7 days after receipt of goods. 

b. Returns for refund/exchange – Please contact team@mboutiqueau.comwithin 7 days from receipt of goods to obtain a return/exchange merchandise authorization. 

Only items in resalable condition will be accepted for refund/exchange. M Boutique AU may refuse to accept the return of custom-made or special-order items. The refund will be issued in 1-2 business days once the item is received.